About this course:
This course is intended to help learners leverage email effectively so they can achieve their communication goals at work. This course, which comprises 12 video lessons that can be viewed separately or in order, addresses email basics like address fields, the subject line, and email structure. In addition, it explains how to handle humor, emphasis, and potentially questionable content in email. This lesson also addresses topics such as responding to emails, proofreading email content, and keeping email secure, among others.
Learning Outcomes:
- Be able to handle humor, emphasis and potentially questionable content in email content
- Being able to effectively communicate through email
Pass Requirement:
View 100% of module content
Course Duration:
1 Day
About this course:
Understand the importance of both Nonverbal & Verbal Communication in the workplace and how to start productive conversations. Communication directly impacts how you are perceived in the workplace and you should ensure that you are perceived in a positive light.
Learning Outcomes:
- Better understanding of non verbal communication and verbal communication.
- Learning better effective writing skills.
- Understanding secrets to communication.
- Understanding body language and how to communicate better using your body language.
- Learning better ways to verbally defend yourself in a work place.
- Learning how to start productive conversations
Pass Requirement:
View 100% of module content
Course Duration:
4 Days
About this course:
Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others.
It is generally said to include at least three skills: emotional awareness, or the ability to identify and name one’s own emotions; the ability to harness those emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes both regulating one’s own emotions when necessary and helping others to do the same.
This course will assist with the understanding of emotions and how they can be handled.
Learning Outcomes:
- Will be able to use emotions as an asset in all spaces,
- Will be able to use emotional IO in the workplace.
- Will have the ability to effectively build relationships.
Pass Requirement;
View 100% of module content
Course Duration:
2 Days
About this course:
We investigate how you should conduct yourself in the workplace in order to support your long term success within an organization. Learn how to welcome feedback, manage your emotions, practice mindfulness and how to persevere through difficulties to ultimately achieve success in your career. You will need these skills to succeed in the workplace.
Learning Outcomes:
- Learn how to welcome feedback without defensiveness and how to continually improve.
- Learn to find ways to learn new skills, manage your emotions.
- Learn how to plan for success, manage yourself efficiently, and prioritize to get the results you desire.
- Learn how to be a more mindful and productive member of the workforce.
- Learn how to recognize and resolve dysfunctions in the workplace.
- You will learn about the importance of persevering through struggles during one’s career.
Pass Requirement;
View 100% of module content
Course Duration:
1 Day
About this course:
Work Ethics is a course developed to create an understanding of workplace ethics, sometimes referred to as soft skills, necessary or essential skills. From making a good first impression to knowing that interpersonal skills are required, participants need to be aware of what their employers look for, look at, and measure when they hire and promote employees.
Learning Outcomes:
- You will learn to develop solid ethical decision-making skills in the context of learning specific codes of conduct
- You will learn how to respond in an unethical situation and what questions you should ask yourself when you’re unsure about what to do
You will learn how to act ethically, no matter what, can ensure you remain a trusted and respected worker throughout your career.
You will learn how to help your employer become a better, more ethical place to work.
You will learn to understand the importance of keeping promises, practicing clear communication before, during, and after a crisis.
Will help you to understand how to recognize and react in an ethical manner to these five common dilemmas.
Pass Requirement;
View 100% of module content
Course Duration:
1 Day
About this course:
“Time management” is the process of organizing and planning how to divide your time between specific activities. Good time management enables you to work smarter – not harder – so that you get more done in less time, even when time is tight and pressures are high. Failing to manage your time damages your effectiveness and causes stress.
This course will give you the necessary tools needed to effectively manage your time.
Learning Outcomes:
- Will be able to manage time when working from home.
- Will have the ability to remain productive.
- Will be able to work in a timely manner.
Pass Requirement;
View 100% of module content
Course Duration:
1 Day
About this course:
Individual decision-making does not involve a group or even more than one person. Individual decision-making is quick and generally cost-effective, because it does not require gathering others and scheduling a meeting or multiple meetings or sending a single email.
This course will elaborate on they styles of decision making, the mistakes made, the different times decisions should be made, and the most effective ways of making a decision.
Learning Outcomes:
- Will be able to make decisions based on fact and/or opinion
- Have the ability to make decisions with a clear understanding of the motivation behind it.
- Will have the ability to make conscious decisions at all times.
Pass Requirement;
View 100% of module content
Course Duration:
2 Days
About this course:
Career development is essential for implementation of career plan. While career plan sets career path for an employee, career development ensures that the employee is well developed before moving up the next higher ladder in the hierarchy.This course will help you to develop your career to be the best you can be in your field of work.
Learning Outcomes:
- Will be able to change your thoughts and actions in an effort to reach their fullest potential
- Will be able to improve your chances of career success.
- Will learn to record and present your accomplishments, understand the raise process from your employer's point of view, and discover the important steps you'll go through on the path to the promotion you've prepared for.
- Will learn the importance of recognizing their own vision, mission, and values, as well as how to convert their goals into plans.
- Will learn the importance of starting early, adding value, and cultivating relationships with existing contacts.
- you will learn the importance of adding value in everything you do and making yourself an asset.
Pass Requirement;
View 100% of module content
Course Duration:
2 Days
About this course:
Professional development refers to all training, certification and education that a worker needs to succeed in his or her career.
It is the process of improving and increasing capabilities of staff through access to education and training opportunities in the workplace, through outside organization, or through watching others perform the job.
This course will assist with the gradual progression of a person's professional career.
Learning Outcomes:
- Will be able to remain authentic in every situation.
- Will be able to remain eager to learn.
- Will be able to overcome the fear of growth.
Pass Requirement;
View 100% of module content
Course Duration:
3 Days
About this course:
The 15 Laws of Growth is an immersive experience into The 15 Invaluable Laws of Growth and explores the foundational principles that guide successful people. Each session will include a video lecture from Dr. John C. Maxwell and feature practical application videos to show you how the principles you learn are applicable to your business, as well as tips and tricks on growing your organization.
Learning Outcomes:
- Have the ability to to establish continuous growth in the areas where you already thrive.
- Will have the ability to consciously keep growing in all aspects of life.
- Will to be curious, to keep asking questions, and to keep growing in your creativity.
Pass Requirement;
View 100% of module content
Course Duration:
2 Days
About this course:
Professional Communication is guided by professional ethics though they both are managed by way of the same standards and share many common capabilities. In general communication, we have two or more individuals but in professional communication, one of the members is a representative of the organization.
This course will assist any individuals in the professional way of communicating in any organization.
Learning Outcomes:
- Learning how to communicate with others.
- Understanding communication techniques in the workplace.
- Learning how to communicate effectively in different environments
Pass Requirement;
View 100% of module content
Course Duration:
2 Days
About this course:
Writing a CV and making it stand out are often two different things… Whether you've recently finished school or university, or you're just started searching for a new position, making your CV unique is essential if you want to get invited to an interview. Luckily, This course focuses on how to make your CV standout.
Learning Outcomes:
- You will learn how to make your resume instantly appealing by using the same marketing technique that giants like Apple use to standout.
- You will learn how to be respectful and considerate when requesting references and learn the difference between compensation and salary and look at some tips for effectively researching compensation.
You will learn how to navigate online job boards, networking professionally and qualifying for potential employers.
You will learn how to prepare for an interview, overcome objections, negotiating job offers and more.
You will learn how to write a resume and cover letter, prepare for a job search, and prepare for an interview.
You will learn key strategies for making a great first impression and expediting the acclimation process when beginning a new job
Pass Requirement;
View 100% of module content
Course Duration:
2 Days
About this course:
This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. It comprises eleven video lessons that cover a range of topics, including strokes, personal tapes, and life positions. It also discusses winners versus losers, life scripts, parent-adult-child ego states, and the games people play at work. Ultimately, this course will help learners better understand themselves and those they work with so they can interact with others in a more effective manner.
Learning Outcomes:
- Will be able to communicate effectively with others in the workplace.
- Will be able to understand how to communicate with others of different personalities.
- Will have the ability to express yourself effectively.
Pass Requirement;
View 100% of module content
Course Duration:
1 Day
About this course:
Team management is a concept where a group or team of individuals perform any given task. Team management is an important concept in every field where individuals with different skills work together to achieve a common goal. In business, team management is the collective effort of all employees to achieve organization objectives. This course will give you a view of how to manage different teams and how to master how teamwork should be.
Learning Outcomes:
- You will learn tips on how to make decisions efficiently and fairly, and warns against common mistakes, the pros and cons of group decision-making and the most common types of decisions.
- You will learn the traits of an effective team player, learn the traits of an effective manager, and observe the qualities of a professional team
- You will learn how to work with individuals to be their best, knowing it fulfills a higher purpose.
- You will learn the advantages and disadvantages of working in teams.
- You will learn the benefits including reduced business costs, accelerated product delivery, and improved levels of competitive advantage.
- You will have a better understanding of how they can provide clear expectations to their employees, as well as what’s expected of them.
Pass Requirement;
View 100% of module content
Course Duration:
3 Days
About this course:
Facilitation is a process which effectively helps to organize the discussion of a complex problem or controversial situation and fulfill all the items on a meeting agenda without losing time.
This course will guide students through the role of the facilitator and the mindset needed as well as the skill set, techniques, and practice it takes to become an effective team facilitator.
Learning Outcomes:
- You will learn the importance of having a mix of personality types on every team and when each DISC style is most useful in a team’s life cycle.
You will understand the limitations of one person’s abilities versus the benefits of diverse teams. You will learn eight characteristics of high-performing and collaborating teams and will also know the main traits of great facilitators.
You will learn what characteristics to look for when choosing a space to meet to help teams be as productive as possible.
In this unit you will learn about the importance of having a well-written agenda, team rules, and team building exercises for streamlining the meeting process and elevating team communication
Pass Requirement;
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Course Duration:
2 Days